January 5, 2026
Jazz Room Code of Conduct
The Jazz Room exists to celebrate live music and to provide a welcoming, respectful environment for all members of our community. This Code of Conduct applies to all stakeholders, including pass holders, ticket-purchasing patrons, visiting musicians, volunteers, venue staff, and board members.
Our shared goal is simple: to ensure everyone can enjoy great music in a fair, respectful, and comfortable setting.
1. Respect for All
- Treat all members of the Jazz Room community—patrons, musicians, volunteers, staff, and board members—with courtesy and respect.
- Discriminatory remarks, insults, slurs, intimidation, harassment, or use of abusive or demeaning language toward anyone will not be tolerated.
- Differences of opinion may occur, but disagreements must remain respectful.
2. Roles and Responsibilities
- Volunteers, staff, board members, musicians, and patrons each have distinct roles.
Please support the Jazz Room by staying within your own role:- Volunteers greet patrons, manage venue entry and support musicians if they are selling merchandise.
- Board members host events, provide seating assistance, and support the musicians, sound engineers, volunteers and staff.
- Staff and management of the Huether oversee venue operation including food & beverage service and building maintenance.
- Patrons enjoy the music and follow the guidelines of the venue.
- Musicians provide the opportunity to listen to a live Jazz music performance
- Board members are empowered to address conduct issues relating to musicians, patrons, volunteers and sound engineers.
- Huether management are empowered to address conduct issues relating to staff or the physical premises/venue operation.
- Board members’ or Huether management decisions—including relocating patrons to improve seating fairness—must be respected.
- Please do not direct staff, volunteers, patrons or musicians unless it falls within your role. Reach out to the Board host, or Huether management if there is an issue.
- Abuse toward volunteers or staff, including rude comments, raised voices, or hostile behaviour, is not acceptable.
3. Seating Fairness & Table Sharing
- Seating is first come, first served. Holding seats “just in case” others join you later is not permitted.
- Saving seats for late-arriving members of your party is limited to a short reasonable window.
- If patrons arrive early, they are welcome to choose a table appropriate to your party size. Large tables are intended for large groups.
- During busy shows, staff or volunteers may ask patrons to move to a more size-appropriate table so larger groups can be accommodated.
- When the room is full, patrons may be asked to share tables. Sharing is part of the Jazz Room’s community atmosphere.
4. Sharing the Space
- Hold conversations for the break.
- Avoid blocking aisles or sightlines.
- Silence cellphone notifications during the performance and save mobile phone conversations to the break.
- Do not use flash photography during performances.
- Respect the personal space and comfort of those around you.
6. Consequences for Misconduct
Failure to follow the Code of Conduct may result in:
- A verbal warning
- Being asked to leave the venue
- Suspension of pass or ticket privileges in serious or repeated cases
7. Our Commitment
The Jazz Room is committed to:
- Providing a safe, inclusive, and respectful environment
- Treating all community members fairly
- Supporting volunteers, musicians and staff
- Ensuring everyone can enjoy exceptional live music